General

Where can I purchase Bathonomy products?

You can purchase our brand products in our physical store, The Bathroom Boutique, located in 2700 SW 3rd Avenue. Most items are in stock, therefore the delivery will be immediate!

You can find our products on our website.

Can I find Bathonomy products in store?

You can visit our store, The Bathroom Boutique, located in 2700 SW 3rd Ave in Miami, FL or you can order through this website! Most items are in stock, therefore you will receive your products in the shortest amount of time

Am I able to purchase parts for my item?

Yes!

If you wish to have extra parts on hand or need to purchase parts for your item, we have parts available on bathonomy.com. Simply search for your product SKU in the searchbar and click the "Parts & Support' Link near the bottom of the product page.

Does Bathonomy provide plumbers or field technicians for installation assistance?

Bathonomy does not provide in-person professional assistance, but you can send an email to info@bathonomy.comand our customer service team can assist you with any questions you may have.

I need information that is not listed on the product page.

We apologize for any missing information.

Email our customer service team at info@bathonomy.com to open a ticket, please provide the following information:

The model number of the item you need information forWhat specific information you need (include photos if you are able)

This will ensure we gather the correct information for you.

Please note that taking hand measurements is a slow process. It may take several days, up to a week, to receive specific measurements.

Our customer service hours are:

Monday - Saturday 8:30 AM to 60 PM EST

How can I open a Trade Account?

There is a "Trade" link at the bottom of our webpage to "open a trade account."

Be sure to fill out all forms and provide all requested documents so we can review your application as quickly as possible.